You are welcome to buy our products online here. We currently do not offer internationally shipping. Please join the mailing to keep up to date so you’ll be the first to know when we do offer international shipping.

Yes shipping is always discreet. Items are shipped in polybags or blank brown or white cardboard boxes.

We accept Visa, MasterCard, Discover,  if you need to use paypal or apple pay check out our Etsy page. If you are having an issue email support@toycollective.com 

All sales are final. No returns. No exchanges. No exceptions. If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. Approved claims will receive a replacement item. All products include a 60-day manufacturer's warranty against manufacturing defects.

All purchases will appear as New York Toy Collective on your credit card statement.

To clean your packer or stp you can wash it with hot soapy water, boil it or place it on the top rack of the dishwasher. Cornstarch can be applied to your packer or stp. Always avoid sharp edges or objections in use and storage. When packing wear an undergarment to protect against rough seams and zippers.

We suggest hand washing your stp strap and letting it air dry. If you prefer to machine wash use a cold water and a cool dry cycle. Remove the magnets from the packer pouch before washing. Packer pouches can be washed by hand or in a washing machine.

We make all our toys from scratch, we make the molds, buy the raw silicone for our products, and even package them by hand to ensure that we know everything that goes inside. All of our toys are made of hypoallergenic body safe platinum cure silicone. All of our toys are non-toxic, and free of phthalates. Please note that our vibrators are imported. 

All sales are final. Due to the intimate nature of our products all sales are final.  All sales are final.

We suggest boiling your toy for 3 minutes in hot water. Alternatively, you can wash it with soap and warm water or place it on the top rack of a dishwasher. Please remove the bullet vibe before washing the Love Bump. Packers can be cleaned with boiling or by washing with soap and water. We suggest dusting your packer with cornstarch before use. All packer come with a careguide. If you need any extra copy of the careguide just holla and we’ll email you one.

There are lots of great lubricants on the market, going to your local shop to feel each one yourself just ask for something  hypoallergenic  and water-based.

Condoms are great way to ensure the cleanliness of your toy and the safety of your partners. We suggest that you use condoms with all toys.

Occasionally we accepted customized projects, for those who are serious about creating replicas and personalized products please reach out to our friends are Private Parts Studio for customized dildos and 3D scanning and replicas.

Nope, but offer wholesale pricing to retailers all over the world, reach out through the contact us page.

Non-profits, educators and institutions are a welcome to purchase items wholesale. We are an approved vendor in the CUNY education system as well as many national hospitals.

Please apply to our affiliate program.

Heck yea, click here to learn more.